Transforming Your Outdoor Space, Elevating Your Lifestyle
Welcome to Madingley Mulch, a family-run business that has been serving the Cambridge area for nearly two decades. We take great pride in providing a wide range of landscaping, building, and garden supplies, from small bags of decorative stone chippings to bulk loads of topsoil. We are committed to supplying both DIY enthusiasts and larger-scale building and landscaping trades with high-quality products and excellent service.
Our Fleet: Delivering Your Materials with Care
One of the ways we strive to make your experience with Madingley Mulch as smooth as possible is through our diverse fleet of delivery vehicles. We understand that access to your property may be challenging, which is why we offer Hiab crane delivery; our pallets can be lowered onto various surfaces, ensuring your materials end up as close as possible to where they are needed. Our smaller lorry can navigate narrow streets and challenging access points, while our public weighbridge allows for immediate collection of bulk products.
Buying Options: Flexible Solutions for Your Needs
At Madingley Mulch, we believe in providing our customers with flexible buying options. For smaller projects or where heavier bags are impractical, we offer a selection of small bags (80 litre, 50 litre, 30kg, 25kg, or 20kg) that can be easily carried and stored. If you're tackling a larger project, we offer bulk bags and bulk loose loads for your convenience. Additionally, we offer a 10% discount on 4 or more bulk bags and for account holders.
Delivery: Making Life Easier for Our Customers
Our commitment to customer service extends beyond our product range. We understand that waiting for a delivery can be inconvenient, which is why we offer the option for you to not be present for the delivery (unless there are access issues, of course). Furthermore, our delivery charges have been designed to accurately reflect the actual costs incurred in making a lorry delivery to our customers, effective from 1st February 2023.
Extensive Range of Products: Your One-Stop-Shop for Landscaping and Building
Unlike builder's merchants who mostly stock building supplies or garden centres focusing primarily on gardening supplies, Madingley Mulch offers an extensive range of both, making us a convenient one-stop-shop for your landscaping projects of all kinds. Our product range includes mulch, compost, sand, decorative stones, slates, chippings, cobbles, gravel, topsoil, soil conditioners, bark, ballast, other aggregates, fencing, turf, top dressing, paving slabs, railway sleepers, logs, log rolls, weed membranes, and much more.
Customer Service: A Friendly, Established Business
As a family-run business, our customers benefit from dealing with the same people over many years, developing a personal relationship with our team. We are always on hand to offer expert advice and help with carrying goods to your vehicle, ensuring your experience with Madingley Mulch is nothing short of exceptional.
Waste Collection Services
At Madingley Mulch, we recognise the importance of reducing landfill waste disposal. As part of our commitment to the environment, we offer waste collection services for our customers. We encourage the re-use of our bags wherever possible and continue to dispose of customers' returned bags, if necessary.
Delivery Experience
The delivery experience was highlighted as a positive aspect by several reviewers. The drivers were described as helpful, polite, and friendly, with some even going the extra mile to ensure the products were delivered to the correct location.
Product Quality and Range
Reviewers were pleased with the quality of the products, including the bulk bags of compost and blue slate chippings. The range of products available was also praised, with one reviewer commenting on the "huge range of materials" available.
Staff and Customer Service
While some reviewers had positive interactions with the staff, describing them as helpful, knowledgeable, and friendly, others had negative experiences, citing rudeness, disinterest, and poor service.
Issues with Store Hours and Payment
Some reviewers were frustrated with the store's hours of operation, with one reviewer being locked out of the shop despite being there during open hours. Another reviewer had an issue with payment, being told that they could only use debit cards for purchases over 5.
Overall Experience
The overall experience of shopping at Madingley Mulch was mixed, with some reviewers having a positive experience and others being left frustrated and disappointed.
